Effective Date: 01/01/2024

Sugar Kiln ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sugarkiln.com, purchase our products, or interact with us online. This policy is in accordance with the California Consumer Privacy Act (CCPA) and other applicable laws.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Such as your name, email address, phone number, and shipping address.

• Payment Information: Such as credit card details, billing address, and transaction history.

• Internet Activity: Information about your interaction with our website, including IP address, browser type, and browsing behavior.

• Cookies and Tracking Technologies: We use cookies, web beacons, and other technologies to improve user experience, track site usage, and analyze trends.

2. How We Use Your Information

We may use the information we collect for purposes such as:

• Processing and fulfilling orders and transactions.

• Communicating with you regarding orders, promotions, and customer service.

• Analyzing website usage to improve our offerings.

• Preventing fraudulent transactions and ensuring security.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share information in the following cases:

• Service Providers: With third-party vendors who assist in processing payments, delivering orders, and providing website functionality.

• Compliance and Protection: If required by law, we may share information to comply with legal processes, respond to government requests, or protect our rights.

4. Your Rights as a California Resident

As a California resident, you have specific rights under the CCPA:

• Right to Know: You can request details about the personal information we collect, use, and share.

• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out of Sale: While we do not sell your personal information, you can contact us if you wish to exercise this right.

• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at [your contact email].

5. Security

We implement appropriate security measures to protect your personal information. However, no data transmission or storage system is completely secure, and we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect information about site usage. You can manage your cookie preferences in your browser settings.

7. Links to Third-Party Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

9. Contact Us

For questions or to exercise your privacy rights, please contact us at:

• Email: URSOSweet@SugarKiln.com

• Address: 2960 National Ave San Diego CA 92113 United States

• Phone: ‭(619) 302-7655‬